Privacy Policy

Effective Date: June 18, 2025

Hockley Dental values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard information when you interact with our practice, website, or services.

1. Information We Collect

Personal Information: Name, phone number, email, date of birth, insurance details, and medical history provided through forms, appointments, or communications.
Usage Information: When you visit our website, we may collect non-identifying data such as IP address, browser type, and browsing behavior.
Health Information: As a dental practice, we collect protected health information (PHI) in compliance with HIPAA.

2. How We Use Information

To schedule and manage appointments
To provide dental treatment and coordinate care
To process insurance claims and payments
To communicate with you about services, reminders, or follow-up care
To improve our website and patient experience

3. Sharing Information

We do not sell your personal information. We may share data only with:

Insurance companies for billing
Third-party service providers (e.g., billing software, patient communication platforms) under strict confidentiality
Legal or regulatory authorities when required by law

4. HIPAA Compliance

Your PHI is protected under HIPAA regulations. You have the right to access, amend, and request restrictions on your health information. For full details, request a copy of our Notice of Privacy Practices.

5. Data Security

We use physical, administrative, and technical safeguards to protect patient data. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Cookies & Tracking

Our website may use cookies to improve browsing. You may disable cookies in your browser, though some features may not function properly.

7. Your Rights

Request a copy of your records
Request corrections to inaccurate information
Opt out of marketing communications

8. SMS and Text Messaging

When you opt in to receive text messages from Hockley Dental, we collect your mobile phone number and a record of your consent. We use this information to send the text messages you have agreed to receive, including appointment reminders and scheduling, follow-up care, billing updates, and occasional practice updates or promotions.

We do not share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing purposes. Your mobile information is used only to deliver the messages you requested.

You can opt out at any time by replying STOP to any message we send. Reply HELP for assistance. Message and data rates may apply, and message frequency varies.

9. Contact Us

If you have questions about this policy, contact us at:‍

Hockley Dental
17160 Becker Rd Ste A
Hockley, TX 77447
Phone: (346) 800-7110
Email: hockleyfamilydental@gmail.com