Effective Date: June 18, 2025
Hockley Dental values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard information when you interact with our practice, website, or services.
1. Information We Collect
- Personal Information: Name, phone number, email, date of birth, insurance details, and medical history provided through forms, appointments, or communications.
- Usage Information: When you visit our website, we may collect non-identifying data such as IP address, browser type, and browsing behavior.
- Health Information: As a dental practice, we collect protected health information (PHI) in compliance with HIPAA.
2. How We Use Information
- To schedule and manage appointments
- To provide dental treatment and coordinate care
- To process insurance claims and payments
- To communicate with you about services, reminders, or follow-up care
- To improve our website and patient experience
3. Sharing Information
We do not sell your personal information. We may share data only with:
- Insurance companies for billing
- Third-party service providers (e.g., billing software, patient communication platforms) under strict confidentiality
- Legal or regulatory authorities when required by law
4. HIPAA Compliance
Your PHI is protected under HIPAA regulations. You have the right to access, amend, and request restrictions on your health information. For full details, request a copy of our Notice of Privacy Practices.
5. Data Security
We use physical, administrative, and technical safeguards to protect patient data. However, no system is completely secure, and we cannot guarantee absolute protection.
6. Cookies & Tracking
Our website may use cookies to improve browsing. You may disable cookies in your browser, though some features may not function properly.
7. Your Rights
- Request a copy of your records
- Request corrections to inaccurate information
- Opt out of marketing communications
8. Contact Us
If you have questions about this policy, contact us at:
Hockley Dental
17160 Becker Rd Ste A
Hockley, TX 77447
Phone: (346) 800-7110
Email: hockleyfamilydental@gmail.com